Built around your business

You run your business. We run the system.

No platform to learn. No automations to build. We design it, set it up, train your team and keep running it month after month. That's Managed SaaS (MSaaS) in practice. Here's exactly how it goes.

Book a FREE Demo Call See the Process

The six-step process

From first conversation to fully running

Six steps, one path. And launch isn't the finish line; steps five and six never stop.

We learn how you actually win customers

Before we build anything, we ask a lot of questions. Where do your leads come from? What happens when one calls at 7 pm? Who follows up, and when does that slip? The system only works if it matches reality, not a template.

Image: discovery session with a client team

We map your customer's journey, step by step

How should a lead be captured, contacted, qualified, booked, converted, reviewed and brought back? Every stage gets an owner, a channel and a next step. You'll see the whole map before anything gets built.

Image: customer journey being mapped on a whiteboard

We build and connect everything

We configure channels, pipelines, calendars, forms, campaigns, workflows and AI agents. You don't build a single automation yourself. Honestly, that's the point.

Image: the Augvex team configuring workflows and channels

We test it, launch it and train your team

We run the complete journey end-to-end before anyone sees it live. Then your team gets access, live training and practical tutorials, so nobody's ever guessing how it works.

Image: live training session with a client team

We run it, day after day

We watch workflows, conversations, campaigns and pipeline movement, all the time. You focus on serving customers. We keep the machine running.

Image: monitoring conversations and pipeline activity

We keep making it better

What's working? What's not? Every month we refine messaging, routing, automations and follow-up based on real performance, and on how your business is changing.

Image: reviewing performance and planning improvements

What your team receives

You see everything. You manage nothing.

  • A dedicated Augvex environment configured for your business
  • Access for relevant owners, managers and team members
  • Live training and practical tutorials
  • Clear pipelines, conversations and next-step visibility
  • AI and human support configured around the agreed process
  • Ongoing management and continuous improvement
  • 24/7 human support
Image: a client team using the Augvex platform

Responsibilities

Who does what, in plain terms

We own the system. You own the business. It works because neither of us tries to do the other's job.

AugvexWe own the system

  • Strategy, system design and setup
  • Workflow, pipeline and channel configuration
  • Training, monitoring and support
  • Ongoing management and improvement

Your teamYou own the business

  • Business context, offers and operational information
  • Required access and timely approvals
  • Sales or service participation where human judgment is required
  • Feedback about lead quality, customers and changing priorities

Start with a conversation

Step one is just a chat

Tell us how your customer journey works today. We'll point out the gaps, explain what we'd manage first, and you decide from there.

Book a FREE Demo Call

Free, 30 minutes, no obligation. The journey map is yours to keep.