AI Integrated Managed SaaS (MSaaS)
Stop losing the leads you already have
We build and manage an AI automation system that responds to every lead within seconds, books appointments, handles follow-ups, and requests reviews automatically.
- AI Marketing and Sales Automation
- Human Support, 24/7
Built for service businesses where every enquiry matters
Here's the uncomfortable truth
You're getting leads. But Unpredictable Conversions.
Someone fills in your form at 9 pm. Nobody replies until the next afternoon. By then they've called your competitor. It's not a marketing problem, it's what happens after the enquiry that's costing you. And more software won't fix it if nobody's running the process.
Leads come in from five different places. Nobody's sure who's replied to what.
New enquiries sit for hours. The interest fades before you've said hello.
Follow-up depends on someone remembering. On busy weeks, nobody does.
Bookings, proposals and payments live in three different tools that don't talk.
Hundreds of old leads and past customers sit in a spreadsheet, never contacted again.
Any Tuesday night
A lead fills in your form. They want a quote. They're ready right now.
What we actually do
We follow your customer through the whole journey
Not just the first click. Every stage, from "who are you?" to "welcome back". Watch a lead make the trip.
Capture
Every enquiry lands in one pipeline: forms, DMs and missed calls.
Nurture
Replied to in seconds, qualified and kept warm automatically.
Close
Booked, reminded, invoiced and paid without the chase.
Evangelise
Review requested at the moment they're happiest.
Reactivate
Old leads and past customers brought back for round two.
Get every lead into one place
Website forms, ads, WhatsApp, missed calls, QR codes and social messages: wherever people find you, every enquiry lands in one organised pipeline with a name, a source and a next step. Nothing slips through because it arrived on the "wrong" channel.
- Landing pages and forms that actually convert
- Missed-call text-back, so a busy phone still captures the lead
- Every contact tracked from the first touch
Reply in seconds, not hours
The moment a lead comes in, the system responds on the channel they used, in your tone. It answers questions, qualifies interest and keeps the conversation warm until they're ready. Your team only steps in when it matters.
- Instant AI replies on WhatsApp, SMS, email and chat
- Qualifying questions asked automatically
- Human handoff for conversations that need judgment
Turn conversations into bookings and payments
Qualified leads get a calendar link, a reminder before the appointment, and a follow-up if they don't show. Proposals, invoices and payments happen in the same system, so nothing stalls between "interested" and "paid".
- Self-serve booking with automatic reminders
- No-show recovery follow-ups
- Proposals, invoices and payments connected
Ask for the review while they're still happy
Right after the job's done, not three weeks later, the customer gets a friendly review request. Good reviews get amplified. Referrals get tracked. Your reputation compounds without anyone chasing it.
- Review requests timed to the moment of delight
- Replies to reviews handled for you
- Referral and recommendation tracking
Wake up the leads you've already paid for
That spreadsheet of old enquiries and past customers? It's usually the cheapest revenue you'll ever find. We run reactivation campaigns that bring people back through seasonal offers, check-ins and win-backs, without you lifting a finger.
- Database reactivation campaigns
- Segmented broadcasts and newsletters
- Repeat-business and loyalty follow-up
Get the lead. Follow up. Book it. Close it. Earn the review. Bring them back. That's the whole job, and we do all of it.
This is the part most software skips
You don't run the system. We do.
Most platforms hand you a login and wish you luck. We don't. We study your business, map the journey, build everything, train your team, and then keep running it, month after month. That's Managed SaaS (MSaaS): the software and the team behind it, on one retainer.
With AugvexWhat we handle
- We map your customer journey with you
- We build and connect everything
- We configure the AI and workflows
- We train your team, live
- We keep improving it every month
- Real humans answer when you need help, 24/7
Without AugvexWhat DIY software leaves you with
- A login, a tutorial library and good luck
- Automations you build (and break) yourself
- Integrations you troubleshoot at midnight
- A team that never quite adopts it
- A dashboard nobody checks after a month
- A support chatbot when things go wrong
AI does the chasing. People do the closing.
Here's what it looks like when a lead comes in at 9:47 pm
The AI answers instantly, asks the right questions and books the call while you're asleep. When a conversation needs a human, such as for a big deal, a nervous customer or a tricky question, a real person takes over. Nobody's ever stuck talking to a robot that can't help.
Hi, do you have any slots this week? Need a quote too
9:47 pmHi! Yes we do. Thursday 11 am or Friday 3 pm are open. Want me to hold one for you?
9:47 pm AIFriday works
9:52 pmDone. Friday 3 pm is yours. I've texted you the confirmation. A quote will be ready before the visit 👍
9:52 pm AIHi, this is Sam from the team. I saw you asked about a quote. Quick question so I get it right: is this for the full property or just the exterior?
8:14 am HumanBooked overnight. Human follow-up first thing in the morning. That's the handoff.
From "hello" to fully running
How we get you live without adding to your to-do list
You get full visibility, access and training. We stay responsible for making it work. Here's the path:
Your business in
A system ready to grow
We learn your business
Your offer, your customers, where leads come from and where they leak out.
We design the journey
How each lead should be captured, contacted, qualified, booked and converted.
We build and connect everything
Platform, channels, pipelines, calendars, AI agents and workflows are all done for you.
We launch and train your team
Everything's tested first. Then live training and tutorials, so your team is never guessing.
We run it, day to day
We monitor workflows, conversations, campaigns and pipeline movement, not you.
We keep making it better
Messaging, routing and follow-up refined every month based on what's actually working.
Don't take our word for it
What businesses say after the switch
“Excellent service with a highly professional team. They always deliver on time and provide great support throughout the process. Highly recommended..”
“It was great working with Augvex team. They have delivered exceptional results in my Sales Funnel Automation and Marketing. Kuddos to the Team!”
“Fantastic team with a wide skills across marketing and sales Automation. I’ve worked on two brands and they are so helpful. Highly recommend!”
One call. No pressure.
Let's find out where your leads are leaking
Tell us how enquiries reach you today and what happens after. We'll walk through it together and show you exactly where opportunities are slipping, whether you work with us or not.
30 minutes, free. You'll leave with a map of your customer journey.